Written by (Mumbai, India): A hospitality industry specialist with over 22 years of experience across different markets, Keith Rajan has been appointed the Hotel Manager of Four Seasons Mumbai. In this role, Keith will oversee the day-to-day operations of the award-winning hotel including managing its luxurious rooms, the city’s favorite Asian restaurant, San:Qi, the spa, meetings & events. His role will also be focused on the monumental relaunches scheduled for the property in the coming months. These include the iconic rooftop destination AER, as well as the brand-new Modernist, set to be the city’s most sought-after members-only Club, and many more.
Keith started his career in hospitality as a bartender and his skills propelled his journey towards the globally-acclaimed Buddha Bar in Dubai and in Manila, Philippines. He invested time to accelerate his professional growth with Shangri-La Hotels & Resorts in Dubai, Beijing, Manila & Boracay in the Philippines, Doha and Columbo, where he rose the ranks up to Executive Assistant Manager. His first management role in India was as Executive Assistant Manager at St. Regis Mumbai, which was his last assignment prior to his induction to Four Seasons Mumbai.
In his extensive career, Keith has been instrumental in creating F&B Concepts, leading and training diverse teams, optimizing revenues across different verticals, while retaining a laser-focused approach on high-quality experiences.
On this appointment, Sunil Narang, General Manager commented, “It is with great pleasure that we welcome Keith to Four Seasons Mumbai. Keith has a very optimistic outlook and chooses to look at the positive side of things, along with putting in lots of hard work backed by determination. This is a great mindset for the current moment of metamorphosis for the property.”
Keith holds a Bachelor’s degree in Business Administration from The Madras University at Chennai along with a higher diploma in Hospitality Administration and Management from MGR Institute of Hotel Management, Chennai. He is also certified as Advisor of Spirits from Diebel’s Academy of Fine Spirits. Being a firm proponent of continually upskilling to be a better leader, he is currently pursuing a Certification in Hospitality Business Acumen from Hospitality Sales and Marketing Association International and holds Cornell Certifications in Hospitality Management, Restaurant Revenue Management and Financial Management.
As a food & beverage enthusiast even beyond his profession, Keith cherishes the culinary offerings of the Maximum City, from street food to fine dining options, and all that lies in between. His favourite way to unwind is with a spin on his motorbike and he hopes to build a collection of motorbikes along the way.