Written by Gurugram (India), June 2, 2022: Frontline Performance Group (FPG), the world leader in frontline technology and training, today announced its partnership with HM Corp, a tourism and hospitality management advisory, led by seasoned luxury hotelier Hemant Mediratta, to deliver FPG’s groundbreaking software, powerful e-Learning, and superior champion certification program to the Indian hospitality marketplace.
“After years of work in India, we believe in its incredible potential, and we are honored to join forces with such a professional and reputable partner that extends distribution, access and in-market sales resources,” said Paul McLoughlin, FPG President, International. “Whilst leveraging HM Corp for sales, FPG’s team will deliver all elements of our industry-leading platform and support services, our mission is to empower hotels throughout India to reach their greatest potential.”
Hospitality is among the top drivers of economic growth and foreign exchange in India; the country ranked 10th in the world for its travel & tourism’s contribution to GDP (Source: World Travel & Tourism Council). By empowering hotels to deliver enhanced guest experiences, better paid frontline employees, and thriving bottom lines, FPG and HM Corp hope to further fuel economic growth and accelerate post-pandemic recovery in India.
FPG’s performance management software application, IN-Gauge, empowers hotel teams at all levels—from the frontline, to on-property management, and above-property leadership—to measure performance, forecast revenue, audit sales, and train their teams with a comprehensive e-Learning library. The business supports the world’s leading hotel companies and ownership groups including Accor, Hilton, IHG, Marriott as well as numerous independent chains and properties. Programs are active in over a dozen languages within every level of the hotel chain, from city-center all-suite properties to luxury destination resorts.
“We are thrilled to deliver the world’s leading upsell training and technology solution to hotel owners and chains throughout India, enabling them to optimize returns, guest satisfaction and employee morale,” said Hemant Mediratta, Founder – HM Corp. “The FPG offering truly empowers people, which has been a critical need in the Indian and global marketplace.”