Written by J W Marriott Hotel, Kolkata, is delighted to announce the recent appointment of Gaurahari Rana as the Director of Services. With an impressive background in the hospitality industry, Rana brings a wealth of experience and exceptional leadership skills to his new role.
Known for his friendly and engaging leadership style, Gaurahari Rana is recognized for inspiring teams to deliver their best. His expertise as a detail-oriented Housekeeper is complemented by a proven track record of successful staff training and recruitment. Throughout his career, Rana has consistently prioritized excellent customer service and satisfaction.
In addition to his extensive industry experience, Gaurahari Rana has been honored with notable awards, including The Best Leader and the Care for Business Award, underscoring his dedication and significant contributions to the field.
Born on June 8, 1982, Gaurahari Rana is a 2005 graduate of the Central Institute of Hotel Management, Bhubaneswar. In his current role as the Director of Services at J W Marriott Hotel, Kolkata, Rana oversees a diverse range of responsibilities. This includes managing staff providing supportive services to clients, coordinating efforts of social workers and staff, and ensuring the seamless implementation of new programs based on client needs. His leadership extends to maintaining accurate client progress records, addressing complaints, and developing pricing structures for services.
Prior to joining J W Marriott Hotel, Kolkata, Rana held significant roles in other prestigious establishments. He served as the Director of Services at The Westin, Goa, from January 2021 to December 2023. Before that, he held the position of Executive Housekeeper at W Goa and Assistant Executive Housekeeper at St. Regis Mumbai.
Mr. Sunil Kumar, General Manager at J W Marriott Hotel Kolkata, expressed his enthusiasm about Gaurahari Rana’s appointment, stating, “Gaurahari Rana’s exceptional leadership and commitment to excellence align seamlessly with J W Marriott’s dedication to providing unparalleled service. We are thrilled to welcome him to our team and look forward to the continued success he will undoubtedly bring to our hotel.”
J W Marriott Hotel, Kolkata, is confident that Gaurahari Rana’s expertise and leadership will significantly contribute to the continued success and excellence of the hotel. The entire team extends a warm welcome to him, anticipating a fruitful collaboration.