Written by We are thrilled to announce the appointment of Mr. Luke Rodrigues as the newly appointed Front Office Manager at JW Marriott, Pune. Luke, a distinguished graduate of IHM Mumbai, brings with him a wealth of experience garnered over a decade.
Luke commenced his journey with IHG, serving as a management trainee, dedicating three fruitful years to two prestigious units—Holiday Inn Mumbai and Holiday Inn Resorts Goa. His professional trajectory then led him to Hyatt, where he spent a commendable seven years contributing to the success of three distinguished hotels: Grand Hyatt Kochi, Hyatt Centric Delhi, and Grand Hyatt Mumbai.
As a valued member of the Marriott family, Luke now assumes the pivotal role of managing daily front office operations at JW Marriott Pune. His responsibilities include delivering personalized guest experiences, cultivating brand loyalty, and inspiring the team to embrace daily challenges.
Luke oversees crucial departments such as reservations, concierge, club, guest relations, and front desk, ensuring the delivery of memorable and personalized interactions for our esteemed guests to cherish.
Beyond his professional endeavors, Luke is a dedicated travel enthusiast, always ready for new adventures with a backpack in tow. Additionally, he indulges his passion for percussion, showcasing his artistic flair beyond the confines of the hospitality world. We are thrilled to have Luke on board, confident that his expertise and enthusiasm will contribute significantly to the continued success of JW Marriott Pune.