Written by BANGALORE, 16 May, 2022: George Bennet Kuruvilla is newly appointed as the General Manager for the iconic and first 277- key Ritz-Carlton in India, located in the epicenter of Bangalore. George hails from a prolific career with excellence in spearheading the opening and large operations of flagship hotels and resorts across the country and globally.
With a remarkable record of building productive teams, implementing best practices and operational efficacy, George has an intrinsic knowledge of the intricacies of crafting personalized experiences and indelible memories for guests. His dynamism, commitment complemented with a hand-on approach, and strategic acumen has resulted in exceptional guest appreciation metrics along with achieving financial results. George in his last assignment at Westin Pune Koregaon Park formed the entire edifice of the team and achieved significant outcomes.
George is a seasoned hospitality leader with over 28 years of luxury and has managed various national and international assignments with The Oberoi Hotels and Resorts, Taj Hotels and Hyatt Hotels Corporation to name a few. Under his able leadership, hotels have won multiple accolades in guest satisfaction, improved revenues through maximizing employee productivity. His impeccable style, humility and ability to empower brings the best in every team he leads.
In his current role at The Ritz-Carlton, Bangalore, George is pitched to play a focal role in enhancing the operational efficiency and delivering the legendary Ritz-Carlton Gold Standards of Service by enlivening the credo.
George graduated from IHM, Mumbai, and holds a post-graduation from the Oberoi Centre for Learning and Development, beginning his career in 1992 as a management trainee with The Oberoi Group. He has also completed the General Managers Program from Cornell University.
A passionate golfer, George has a flair for languages and is a food aficionado. His wife Ritu, son Neel and daughter Zara will be accompanying him to Bangalore. He believes, “When the going gets tough, the tough gets going.”