Written by Santanu Guha Roy has been appointed as the General Manager of Radisson Blu Resort and Spa Karjat. A seasoned hotelier, he completed his graduation from Kolkata University in 1995 and Diploma in Hotel Management, Catering Technology and Applied Nutrition from IHMCTAN, Kolkata in 1993.
With a broad spectrum of hospitality experience of close to three decades, he has worked with hospitality brands like The Taj Group of Hotels, Intercontinental Group of Hotels and Carlson Rezidor Group. He has been with the Radisson Hotel Group since 2007.
Under his able leadership, Radisson Blu Resort Alibaug was recognized as the top performer in Net Promoter Score amongst all the Carlson Rezidor Hotels in APAC region in 2015 and 2016 and was also awarded the ‘Best 5 Star Destination Wedding Hotel’. He helped the hotel earn the “Tourism Torch Bearer award” for two consecutive years.
He was then transferred to Radisson Blu Hotel Ranchi in 2017 where he played a key role in flipping the F&B revenue. The hotel was awarded the 5 Star Deluxe Hotel Classification under his leadership in 2021.
In his new position, Santanu looks forward to lead with team work, determination and dedication to pave way for quality service and to ensure overall guest satisfaction.