Marriott International has announced the appointment of Neeraj Govil as the Chief Operations Officer for Asia Pacific excluding China (APEC), marking a significant milestone in his illustrious career with the company. In his new role, Neeraj will spearhead the region’s performance and operations across all brands and markets, with key executives such as the APEC Area Vice Presidents, Managing Director of Luxury, and the Continent Lodging Services (CLS) Team reporting directly to him.
Neeraj brings a wealth of experience to his new position, having served as the Senior Vice President of Operations/CLS, APEC, where he played a pivotal role in leading Marriott International’s CLS team. He collaborated closely with Global Operations disciplines to develop and implement operations programs, products, and services aimed at achieving operational excellence.
“It is with great pleasure that I announce Neeraj’s promotion to the position of Chief Operations Officer, APEC. Neeraj has an impeccable track record of delivering results and talent development. As SVP Operations/CLS, APEC, he was instrumental in developing talent, improving customer satisfaction scores, elevating F&B’s reputation and supporting new hotel openings. Throughout his tenure, Neeraj has also been steadfast in his commitment to the personal and professional growth of young leaders and has been a strong advocate of the importance of sustainability in hotel operations. Neeraj’s deep experience, relationships, and results in the APEC region will serve him well as he takes on this important role for the region,” said Rajeev Menon, President, APEC, Marriott International.
Neeraj brings with him a wealth of experience, built from more than 20 years of operational roles across Marriott International in APEC. In 2001, Neeraj joined Marriott International in Mumbai. His track record of excellent performance, coupled with a passion for travel and guest service, has seen him grow through the ranks in operations in markets like Brisbane, Ho Chi Minh City, and Hong Kong. Neeraj also held successful General Manager roles in Beijing and Shanghai before returning to Mumbai in 2015 as Market Vice President to oversee South Asia. In 2017, he was promoted to Area Vice President of South Asia, where he oversaw unprecedented growth and the Starwood integration. In 2019, Neeraj was promoted to Senior Vice President of South Asia in recognition of the continued growth and scope of the area and his leadership contributions.
“APEC is set to lead the charge for Marriott International. I am excited to be at the forefront of driving commercial performance while maintaining our uncompromising operational standards for the region,” says Neeraj.
Neeraj, now based in Singapore, where Marriott International’s APEC office is headquartered, expressed his excitement about leading the charge for Marriott International in the region. With over 570 properties across 24 brands in 22 countries and territories, APEC remains a crucial market for the company, and Neeraj’s appointment signifies a commitment to driving commercial performance while upholding operational excellence.
