Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre (HICC) are pleased to announce the appointment of Pallavi Sharma as their new Front Office Manager. With over a decade of experience in the hospitality industry, Sharma brings a wealth of expertise and dedication to her new role.
Having worked with esteemed brands such as Accor, InterContinental Hotel Group, Carlson, and Clarks Group of hotels, Pallavi Sharma’s extensive background reflects her steadfast commitment to delivering exceptional guest experiences and managing operations seamlessly. Recognized for her passion for hospitality and innovative service approach, Sharma’s appointment aligns with Novotel Hyderabad Convention Centre and HICC’s vision to elevate guest experiences.
In her capacity as Front Office Manager, Pallavi will oversee the front office team, ensuring adherence to established quality and service standards while striving to enhance guest interactions. With her strategic mindset, dedication to service excellence, and collaborative nature, she is poised to drive service enhancement initiatives and exceed guest expectations consistently.
Rubin Cherian, General Manager of Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre, expressed excitement about Pallavi’s appointment, stating, “We are thrilled to welcome Pallavi to our team. With her exceptional skills in guest relations and proven leadership, I am confident that Pallavi will undoubtedly contribute to ensuring seamless operations and delivering outstanding service to our guests.”
Commenting on her new role, Pallavi Sharma shared her enthusiasm, stating, “It’s an honor for me to join the family of Novotel Hyderabad Convention Centre and Hyderabad International Convention Centre. I’m ready to embrace this new challenge wholeheartedly and look forward to collaborating with the team to create unforgettable experiences for our guests.”
Beyond her professional endeavors, Pallavi’s interests include playing the keyboard, bike riding, and writing poetry, adding depth to her dynamic personality.
