Conrad Bengaluru proudly announces the appointment of Innu Lama as their new Learning and Development Manager. With over 12 years of extensive experience in the hospitality industry, Innu Lama is set to enhance training standards and elevate people practices at Conrad Bengaluru.
Excited about her new role, Innu Lama shares, “I look forward to contributing to Conrad Bengaluru’s legacy of hospitality excellence. My goal is to implement transformative learning strategies that empower our team members and enhance guest satisfaction.”
In her capacity as Learning and Development Manager, Innu will spearhead the development of innovative training initiatives, design comprehensive training modules, oversee onboarding processes, manage service quality, and drive talent development.
With a distinguished career spanning roles at esteemed establishments like Swissotel Kolkata, Shangri-La Hotel, and Four Seasons Hotel, Innu Lama brings a wealth of experience in front office operations and training management. Her commitment to nurturing talent and fostering a culture of continuous learning makes her a valuable addition to the Conrad Bengaluru team.