JW Marriott Mumbai Sahar is pleased to announce the appointment of Chetana Suryawanshi as Director of Services. With over a decade of experience in the hospitality industry, she brings strong expertise in operations and housekeeping to the hotel’s leadership team.
In her new role, Chetana will lead the Services Division, overseeing housekeeping, laundry operations, guest services, and overall operational efficiency. She will focus on maintaining the hotel’s renowned service standards, enhancing operational processes, and ensuring a seamless and consistent guest experience.
Chetana has previously held senior positions with leading hospitality brands including The St. Regis Mumbai, Marriott International Bengaluru, and the Ramee Group. Her career reflects a deep commitment to strategic planning, operational excellence, and team development within the luxury hospitality space.
Speaking on her appointment, Chetana Suryawanshi said,
“Luxury is not defined by grand gestures alone, but by the consistency of care guests feel in every interaction. This opportunity at JW Marriott Mumbai Sahar allows me to strengthen the very backbone of guest comfort—our services—and create a culture where every team member takes pride in the details.”
