{"id":2840,"date":"2022-01-25T05:15:04","date_gmt":"2022-01-25T05:15:04","guid":{"rendered":"https:\/\/hoteliersweb.com\/News\/?p=2840"},"modified":"2022-01-25T05:15:06","modified_gmt":"2022-01-25T05:15:06","slug":"hotels-across-the-us-are-using-room-service-robots-to-assist-guests-and-deliver-food-amid-staffing-shortages","status":"publish","type":"post","link":"https:\/\/hoteliersweb.com\/News\/articles\/2840","title":{"rendered":"Hotels across the US are using room-service robots to assist guests and deliver food, amid staffing shortages"},"content":{"rendered":"\n<p>Hotels across the US are using room-service robots to deal with staffing issues caused by a perpetual labor shortage. &nbsp;<\/p>\n\n\n\n<p>The robots, created by Savioke, carry out simple tasks such as delivering meals or other items to guest rooms,&nbsp;<a href=\"https:\/\/www.foxbusiness.com\/lifestyle\/hotel-room-service-robots-labor-crunch-savioke-relay\">Fox Business reported<\/a>.<\/p>\n\n\n\n<p>Savioke CEO Steve Cousins told Fox Business in an interview that the robots allowed hotel staff to focus on crucial tasks, like manning the front desk, at a time when staff levels remain at record lows.&nbsp;<\/p>\n\n\n\n<p>Businesses in many industries are suffering from the effects of the&nbsp;<a href=\"https:\/\/www.businessinsider.com\/s?q=labor+shortage&amp;r=US&amp;IR=T\">labor shortage<\/a>. Some have had to hike pay or slash operating hours, due to fewer levels of staff.&nbsp;<\/p>\n\n\n\n<p>In his discussion about the robots with Fox Business, Cousins said: &#8220;It&#8217;s much more valuable for the front desk staff to be checking people in than to be running stuff up to a room.&#8221;<\/p>\n\n\n\n<p>He added: &#8220;If the hotel manager has to come out and help you do deliveries, they&#8217;re not selling rooms, which is their primary job.&#8221;<\/p>\n\n\n\n<p>According to the outlet, the robots are available at any time on any day.&nbsp;<\/p>\n\n\n\n<p>Cousins said the robots do not replace workers but are an added &#8220;arsenal,&#8221; which hotels count on for additional support. He added that hotels from New York to California have put down orders to purchase the robots.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.savioke.com\/about\">According to a statement&nbsp;<\/a>on Savioke&#8217;s website, the company &#8220;creates and deploys beautifully simple, sophisticated, and friendly service robots.&#8221; The machines work safely, securely, and reliably in human environments, the statement added.<\/p>\n\n\n\n<p>Though it&#8217;s becoming more common for businesses to use robots to tackle staffing issues, some say that there are drawbacks. These include robots&nbsp;<a href=\"https:\/\/www.businessinsider.com\/robot-restaurant-owners-never-replace-human-servers-with-machines-2021-12?r=US&amp;IR=T\">running away from guests wearing lots of jewelry or chatting too much<\/a>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hotels across the US are using room-service robots to deal with staffing issues caused by a perpetual labor shortage. &nbsp; The robots, created by Savioke, carry out simple tasks such as delivering meals or other items to guest rooms,&nbsp;Fox Business reported. Savioke CEO Steve Cousins told Fox Business in an interview that the robots allowed [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2841,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[34],"tags":[],"class_list":["post-2840","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-latest-trends"],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/hoteliersweb.com\/News\/wp-content\/uploads\/2022\/01\/xxl_153136952.jpg","post_mailing_queue_ids":[],"_links":{"self":[{"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/posts\/2840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/comments?post=2840"}],"version-history":[{"count":1,"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/posts\/2840\/revisions"}],"predecessor-version":[{"id":2842,"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/posts\/2840\/revisions\/2842"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/media\/2841"}],"wp:attachment":[{"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/media?parent=2840"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/categories?post=2840"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hoteliersweb.com\/News\/wp-json\/wp\/v2\/tags?post=2840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}